Overview
VChata provides a comprehensive suite of applications designed to streamline your business operations. From communication tools to lead management, each application is built to integrate seamlessly with your workflow.Core Applications
Chat Application
Route:/apps/chat
Real-time messaging and communication platform for team collaboration and customer support.
Real-time Messaging
Instant messaging with file sharing and emoji support
Team Channels
Organized communication channels for different teams and projects
- Real-time message delivery
- File and media sharing
- Message search and history
- User presence indicators
- Custom emoji and reactions
- Message threading and replies
Inbox Management
Route:/apps/inbox
Centralized inbox for managing all incoming communications and customer interactions.
Unified Inbox
All messages, emails, and notifications in one place
Smart Filtering
Automatic categorization and priority assignment
- Multi-channel message aggregation
- Smart categorization and tagging
- Priority-based message handling
- Automated response suggestions
- Integration with external email providers
- Conversation threading and context
Calendar Integration
Route:/apps/calendar
Comprehensive calendar management with scheduling, reminders, and event coordination.
Event Scheduling
Create and manage events with automatic reminders
Team Coordination
Shared calendars and availability management
- Multiple calendar views (day, week, month)
- Event creation and management
- Automated reminders and notifications
- Meeting scheduling and invitations
- Integration with external calendar systems
- Recurring event support
Business Management
Leads Management
Route:/apps/leads
Comprehensive lead tracking and management system for sales pipeline optimization.
Lead Tracking
Track leads from initial contact to conversion
Pipeline Management
Visual pipeline representation with stage tracking
- Lead scoring and qualification
- Custom lead fields and tags
- Lead source tracking
- Automated lead assignment
- Follow-up reminders and tasks
- Integration with CRM systems
Pipeline Management
Route:/apps/pipelines
Visual pipeline management with customizable stages and workflow automation.
Custom Stages
Define custom pipeline stages for your business process
Workflow Automation
Automated actions and notifications based on stage changes
/apps/pipelines/:pipelineId
Features:
- Drag-and-drop stage management
- Custom stage configuration
- Automated workflow triggers
- Performance analytics and reporting
- Team collaboration features
- Integration with external tools
AI Agents & Campaigns
Route:/apps/ai-agents
AI-powered agent management and campaign automation for enhanced customer engagement.
AI Agent Management
Create and manage intelligent agents for customer interactions
Campaign Automation
Automated campaign creation and management
/apps/campaigns
Features:
- AI agent creation and training
- Natural language processing
- Automated response generation
- Campaign performance tracking
- A/B testing capabilities
- Integration with marketing tools
Training Center
Route:/apps/training-center
Conversation management and training center for improving AI agent performance.
Conversation Analysis
Analyze and improve conversation quality
Agent Training
Train and improve AI agent responses
- Conversation history and analysis
- Response quality scoring
- Training data management
- Performance metrics and insights
- Automated improvement suggestions
- Team collaboration on training
Business Operations
Billing Management
Route:/apps/billing
Comprehensive billing and subscription management with invoice generation and payment tracking.
Subscription Management
Manage subscriptions, plans, and billing cycles
Invoice Generation
Automated invoice creation and payment tracking
- Multiple payment methods
- Automated billing cycles
- Invoice customization
- Payment tracking and reminders
- Subscription analytics
- Integration with payment processors
Content Management
Route:/apps/content
Content creation, management, and distribution across multiple channels.
Content Creation
Rich text editor with media support and templates
Multi-channel Publishing
Publish content across social media and other channels
- Rich text editing with media support
- Content templates and libraries
- Scheduling and automation
- Multi-channel distribution
- Content analytics and performance tracking
- Team collaboration and approval workflows
Integrations Hub
Route:/apps/integrations
Central hub for managing third-party integrations and API connections.
Third-party Integrations
Connect with popular business tools and services
API Management
Manage API keys and webhook configurations
- Pre-built integrations with popular tools
- Custom API integration support
- Webhook management and monitoring
- Data synchronization
- Integration health monitoring
- Security and access control
User Management
Invoice Management
Route:/apps/invoice
Comprehensive invoice management system with creation, editing, and tracking capabilities.
Invoice Dashboard
Overview of all invoices and payment status
Invoice Creation
Create and customize professional invoices
- Dashboard:
/apps/invoice/dashboard - Create:
/apps/invoice/create - Details:
/apps/invoice/details/:id - Edit:
/apps/invoice/edit/:id - List:
/apps/invoice/list
User Profiles
Route:/apps/profiles/user
Individual user profile management and settings.
Account Management: /apps/profiles/account
Account Profile Routes:
- Basic:
/apps/profiles/account/basic - Personal:
/apps/profiles/account/personal - My Account:
/apps/profiles/account/my-account - Password:
/apps/profiles/account/password - Role:
/apps/profiles/account/role - Settings:
/apps/profiles/account/settings
E-commerce Integration
Product Management
Route:/apps/e-commerce/products
Complete e-commerce product catalog management with inventory tracking.
Product Catalog
Manage product inventory and details
Order Processing
Process orders and track fulfillment
- Products:
/apps/e-commerce/products - Product Details:
/apps/e-commerce/product-details/:id - Product List:
/apps/e-commerce/product-list - Add Product:
/apps/e-commerce/add-new-product - Checkout:
/apps/e-commerce/checkout
Getting Started
1
Choose Your Applications
Select the applications that best fit your business needs
2
Configure Settings
Set up each application with your specific requirements
3
Integrate Systems
Connect external tools and services through the integrations hub
4
Train Your Team
Provide training on application features and workflows
Best Practices
Application Workflow
Application Workflow
- Start with core applications (chat, inbox, leads) before adding advanced features
- Configure integrations early to ensure data consistency
- Set up proper user roles and permissions for each application
- Regularly review and optimize application configurations
Data Management
Data Management
- Maintain consistent data across all applications
- Use proper naming conventions for leads, campaigns, and content
- Regularly backup important data and configurations
- Monitor application performance and usage metrics
Team Collaboration
Team Collaboration
- Establish clear workflows for each application
- Train team members on application-specific features
- Use shared resources like templates and libraries
- Communicate changes and updates to all team members